Ombudsman Says
The Ombudsman Says website is a joint initiative of HouseMark and the ombudsman schemes dealing with housing issues: the Housing Ombudsman Service; Local Government Ombudsman; Public Services Ombudsman for Wales and the Scottish Public Services Ombudsman. The site provides free access to case digests for the housing sector. Case digests can be browsed by ombudsman service, topic or type of tenure. Topics include tenancy management, adaptations, anti-social behaviour, housing benefit, repairs and rent and service charges. The cases can also be searched by keyword.