Website of the Financial Consumer Agency of Canada, a federal regulator established in 2001 to oversee consumer issues in the financial services sector. The site provides information about the Agency's history, role and mandate, and details of the federal and provincial organisations it regulates, such as banks, credit unions, trust and loan companies, insurance companies, retail associations and co-operative credit associations. The site is arranged into sections aimed at consmers, industry and the media. The section for consumers provides guidance on deaing with financial institutions and information on topics such as credit cards, mortgages, cheques, online banking and debit card fraud. The Industry section includes Commissioners' decisions and relevant legislation, including the Financial Consumer Agency of Canada Act, the Bank Act, the Insurance Companies Act, the Trust & Loan Companies Act, and the Co-operative Credit Associations Act. For the media there are facts, figures, news items and speeches. The publications section provides other documents including surveys, statistics and reports. The site is available in English and French.
Financial Consumer Agency of Canada
Alternative title
FCAC
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