Description:
The Local Government Ombudsman investigates complaints of injustice and misadministration by local authorities and all adult social care providers (including care homes and home care agencies) in England. It includes such areas as housing, education, consumer services, social services and council tax. Its website describes the role of the ombudsman and provides information for the public on how to file a complaint. Annual reports from 1995/96 onwards are available along with a digest of cases considered. The latter covers a number of specialist areas including education, environmental health, housing, roads, council tax, housing benefit and planning permission.
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