Description:
Section of the UK government website covering the Independent Case Examiner (ICE), who investigates complaints made by users of agencies including the Child Support Agency, the Child Maintenance Service, Jobcentre Plus, the Pension Service, the Disability and Carers Service, Debt Management, Pension Wise and the Pension Protection Fund. Provides guidance on how to make a complaint and how complaints will be dealt with, additional information about the work of the ICE, annual reports and news items about the service.
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