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North Atlantic Treaty Organization

The North Atlantic Treaty Organization (NATO) is a political and military alliance between North America and Europe. Its aim is to maintain peace and stability through cooperative action. The NATO website contains information about the Organization’s purpose, structure and activities. The North Atlantic Treaty and its protocols are available, together with NATO ministerial communiqués (1949 onwards) and other official documents. The site also provides news, transcripts of speeches and an online bookshop.

African Union

The African Union (AU) seeks to promote unity and solidarity in Africa. Its website provides information about member states and events, together with the organisation's treaties, statements, decisions, declarations, reports and other documents. Several journals and newsletters are also available, largely in French. The site is in English, French and Arabic.

Parliamentary and Health Service Ombudsman

The Parliamentary Ombudsman investigates complaints about the action or inaction of British government departments. They also handle some issues brought by members of the public. Additionally the department performs the role of Health Service Ombudsman, investigating complaints from the public about failures in NHS care and treatment. The website offers a summary of its duties and information for the general public on when to use the ombudsman service and how to make a complaint. An additional feature is the full-text annual reports, investigation reports and consultation documents.

Prisons and Probation Ombudsman for England and Wales

The Prisons and Probation Ombudsman for England and Wales (PPO) responds to complaints about conditions and treatment from prisoners and people subjected to probation orders. Its website provides information on the function and current activities of the ombudsman. It includes access to recent annual reports, case digest newsletters, fatal incident reports, special investigation reports and surveys and research reports. Also provided is user information on how to file a complaint and a listing of related internet sites on the topic of prisons.

Financial Ombudsman

The Financial Ombudsman Service oversees the UK financial industry and resolves individual complaints against specific organisations. It covers financial services such as insurance, mortgages, investments and credit. Its website provides information for consumers and businesses, together with a database of the Ombudsman's decisions (or 'determinations') from April 2012 onwards.

Local Government and Social Care Ombudsman

The Local Government Ombudsman investigates complaints of injustice and misadministration by local authorities and all adult social care providers (including care homes and home care agencies) in England. It includes such areas as housing, education, consumer services, social services and council tax. Its website describes the role of the ombudsman and provides information for the public on how to file a complaint. Annual reports from 1995/96 onwards are available along with a digest of cases considered.

Independent Complaints Reviewer

The Independent Complaints Reviewer provides a complaints review service for the following public bodies: the Land Registry; the Audit Commission; the Charity Commission; the Homes and Communities Agency; the National Archives; the Northern Ireland Youth Justice Agency and the Children’s Commissioner for Wales. The site has guidance to making a complaint, background information on each organisation and copies of their annual reports. The Independent Complaints Reviewer will only investigate complaints once they have been exhausted by the organisation’s internal complaints procedures.

Ombudsman Says

The Ombudsman Says website is a joint initiative of HouseMark and the ombudsman schemes dealing with housing issues: the Housing Ombudsman Service; Local Government Ombudsman; Public Services Ombudsman for Wales and the Scottish Public Services Ombudsman. The site provides free access to case digests for the housing sector. Case digests can be browsed by ombudsman service, topic or type of tenure. Topics include tenancy management, adaptations, anti-social behaviour, housing benefit, repairs and rent and service charges. The cases can also be searched by keyword.

Housing Ombudsman Service

The Housing Ombudsman Service provides an independent service for dealing with complaints made against landlords and housing agents in England, including complaints against social landlords and housing associations. Its website provides information on the work of the Ombudsman and guidance on making a complaint. It also has a link to a selection of case digests and a register of social landlords in England.

Constitutional Law and Courts’ System in the Syrian Arab Republic

Online guide to the Constitution and governmental system of Syria written by Khalil Mechantaf who is an Attorney at Law in Beirut, Lebanon. The guide was published in 2010 (and updated in 2025 by Lara Eid Jreissati) on the Globalex website and made freely available by the Hauser Global Law School Program at the New York University School of Law. The author gives background information to the Syrian Arab Republic and its Constitution which was adopted in 1973.
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