Staffing the reference desk: improving service through cross-training and other programs Read more about Staffing the reference desk: improving service through cross-training and other programs
Making electronic resources available to patrons Read more about Making electronic resources available to patrons
Law library tours in an information age: format, effectiveness and function Read more about Law library tours in an information age: format, effectiveness and function
Developing an electronic collection: the University of Minnesota Human Rights Library Read more about Developing an electronic collection: the University of Minnesota Human Rights Library
Law library cooperation: what makes it work? An interview with Diane Klaiber Read more about Law library cooperation: what makes it work? An interview with Diane Klaiber
How much of your print collection is really on WESTLAW or LEXIS-NEXIS? Read more about How much of your print collection is really on WESTLAW or LEXIS-NEXIS?
Creating and using web resources to train attorneys: an experience with the state bar Read more about Creating and using web resources to train attorneys: an experience with the state bar
Haunted by problems? Customer service follow through tips Read more about Haunted by problems? Customer service follow through tips
The new reference librarian: using technology to deliver reference services Read more about The new reference librarian: using technology to deliver reference services
