Law Library Administration

Haunted by problems? Customer service follow through tips

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The new reference librarian: using technology to deliver reference services

Read more about The new reference librarian: using technology to deliver reference services

Patrons and the PC: what problems should reference librarians solve?

Read more about Patrons and the PC: what problems should reference librarians solve?

“Library Police”: drafting and implementing enforceable library rules

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How to avoid the unauthorized practice of law at the reference desk

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Passing the “PR Bar”

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The impact of electronic access on basic library services: one academic law library’s experience

Read more about The impact of electronic access on basic library services: one academic law library’s experience

Problem patrons and library security

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Access services: linking patrons to electronic legal research

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The trouble with Utopi

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(Speculation that even in a “perfect library” reference services are still important).

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