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Law Library Administration

Have a nice day: training for customer care

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Key skills and behaviours for information services

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People first: understanding customer care

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The successful helpdesk

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The impact of an electronic Short Loan Collection on academic staff

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The electronic library at the University of Derby

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Damage control

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How to cope with public relations problems in libraries

Technology: theory versus reality in a private library

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Millennium timebomb: the law

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The staff study: an integrative management tool for law libraries

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Institute of Advanced Legal Studies
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