A customer care charter: the theory and practice of customer care for law librarians as suppliers of services as well as customers Read more about A customer care charter: the theory and practice of customer care for law librarians as suppliers of services as well as customers
The law librarian’s home companion to hospitality Read more about The law librarian’s home companion to hospitality (Ways to improve the library environment).
The best of times, the worst of times: collection development in the 21st Century Read more about The best of times, the worst of times: collection development in the 21st Century
Pursuing quality in special libraries: a study of current activities and developments in the United Kingdom Read more about Pursuing quality in special libraries: a study of current activities and developments in the United Kingdom
Managing client expectations in an electronic environment Read more about Managing client expectations in an electronic environment
A law library move: planning, preparation and execution Read more about A law library move: planning, preparation and execution
Addressing the problems of performing online legal research as a fee-based service Read more about Addressing the problems of performing online legal research as a fee-based service
Law library preservation issues: books, microforms and electronic media Read more about Law library preservation issues: books, microforms and electronic media
Law librarianship: a handbook for the electronic age Read more about Law librarianship: a handbook for the electronic age
