Managing records: a handbook of principles and practice Read more about Managing records: a handbook of principles and practice
It’s all in your imagination: how to create a public relations display Read more about It’s all in your imagination: how to create a public relations display
Building a successful customer service culture Read more about Building a successful customer service culture
Building an electronic resource collection: a practical guide Read more about Building an electronic resource collection: a practical guide
Implementing digital reference services: setting standards and making it real Read more about Implementing digital reference services: setting standards and making it real
Disaster response and planning for libraries. 2nd ed. Chicago Read more about Disaster response and planning for libraries. 2nd ed. Chicago
Staff management in library and information work. 4th ed. Read more about Staff management in library and information work. 4th ed.
