Bridging an intercultural communication gap at the reference desk: how to have an effective reference interaction with Asian LL.M students Read more about Bridging an intercultural communication gap at the reference desk: how to have an effective reference interaction with Asian LL.M students
Serving Pro se patrons: an obligation and an opportunity Read more about Serving Pro se patrons: an obligation and an opportunity
Developing web-based instruction: planning, designing, managing, and evaluating for results Read more about Developing web-based instruction: planning, designing, managing, and evaluating for results
As others see us : benchmarking in practice Read more about As others see us : benchmarking in practice
Introduction to modern information retrieval. 2nd ed Read more about Introduction to modern information retrieval. 2nd ed
Building and running a successful research business: a guide for the independent information professional Read more about Building and running a successful research business: a guide for the independent information professional
Evolution in reference and information services: the impact of the internet. Read more about Evolution in reference and information services: the impact of the internet.
Teamwork and collaboration in libraries: tools for theory and practice Read more about Teamwork and collaboration in libraries: tools for theory and practice
Re-engineering the law library resources today for tomorrow’s users: a response to “how much of your print collection is really on Westlaw or Lexis?” Read more about Re-engineering the law library resources today for tomorrow’s users: a response to “how much of your print collection is really on Westlaw or Lexis?”
