The Vancouver International Arbitration Centre (VanIAC) is a non-profit organisation offering mediation and arbitration services. The site has information about both procedures, a selection of articles, model clauses and forms made freely available on the site.
The Communication & Internet Services Adjudication Scheme (CISAS) is a UK dispute resolution provider that looks into complaints about telecommunications and internet companies. The CISAS webpages provide guidance on bringing a complaint, procedural forms, the CISAS Rules, FAQs, a list of the companies covered and information about compensation. Details of the CISAS adjudicators are given under ‘Officials’ and data about the outcomes of complaints cases is found under ‘Reports’. Based in London, CISAS is managed by the Centre for Effective Dispute Resolution.
The Ombudsman Services is a company providing a range of dispute resolution services focusing on energy, communications, property and consumer issues. Consumers whose complaint has exhausted the internal complaints procedure of a company participating in the scheme are invited to register a complaint. This is a free service for consumers. The site has information on making a complaint, a list of participating companies, guides aimed at students and the elderly and a page of useful links.
Website of Sport Resolutions an independent, not-for-profit, dispute resolution service for sport in the UK. The company was established by key stakeholder groups in sport including the British Athletics Commission, Professional Players Federation and the British Olympic Association and deals with disputes in the following areas: anti-doping; athlete selection; commercial agreements; discrimination; player eligibility; promotion and relegation and safeguarding.
Online guide to international commercial arbitration written and updated by Charles Bjork who is International and Foreign Law Reference Librarian at the Georgetown University Law Library. An earlier version of the guide was written in 2014 by Susan Gualtier. This version was published in 2022 on the Globalex website and made freely available by the Hauser Global Law School Program at the New York University School of Law.
This paper from the Lord Chancellor's Department documents the emerging findings from the first phase of the Civil Justice Reforms, introduced in April 1999. These reforms were introduced following Lord Woolf's 'Access to Justice' report. The report discusses recent trends in litigation, the settlement and resolution of claims, trends in alternative dispute resolution, the impact of case management conferences, evidence on costs, and the views of litigants on the reforms. Many statistical tables are included.
The Centre for Effective Dispute Resolution (CEDR) was established in 1990 and is based in London. It provides legal mediation and arbitration, consultancy and training services to firms, and cases are also referred from outside organisations and the courts. The site gives full details of the services available and procedures for application. There is background information on dispute resolution services including adjudication, arbitration, early neutral intervention, expert determination and mediation.
Web pages of the UK Chartered Institute of Arbitrators, the professional body for arbitrators founded in 1915, which aims to promote arbitration as an alternative method of dispute resolution to litigation. The website presents information on different aspects of the Institute's work and services including training courses and news items. There is a link to the Institute's wholly owned subsidiary, IDRS providing details of their commercial and consumer dispute services. Other areas of the site are restricted to members only.
The Civil Justice Council is a UK public body which was set up under the Civil Procedure Act 1997 to keep the civil justice system under review, to advise the government and to make research proposals. Its web pages provide information about CJC working parties and make available publications including responses to official consultations, research papers and annual reports.
ADR now is a website provided by the Advice Services Alliance, the umbrella body for independent advice services in the UK. The site provides practical information on the different types of ADR (alternative dispute resolution) services including arbitration, conciliation, mediation and ombudsmen. Each section looks at how the process works, when it is used and an idea of the likely costs. The site looks at how ADR can be used for problems arising in particular areas such as benefits, employment, education, health and social care and money and tax.
