March 2001

CCH – sales

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(Report based on a site visit by CRIV to CCH Incorporated).

Content management for internal-external integration

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Weighing the pig: the mishandling of reference statistics

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Law and the North American Collections Inventory Project in Canada – a review

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Electronic product issues

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(Report based on a site visit by CRIV to CCH Incorporated).

Developing a successful service plan

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CCH organizational structure

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(Report based on a site visit by CRIV to CCH Incorporated).

Introduction to academic law library design: a systems
approach

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CCH account management

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(Report based on a site visit by CRIV to CCH Incorporated).

CRIV Notes: introduction

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(Introduction to reports on a site visit by CRIV to CCH Incorporated).

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