American Association of Law Libraries reports of chapters, special interest sections, committees, special committees and task forces, representatives, and Washington affairs office 2001-2002 Read more about American Association of Law Libraries reports of chapters, special interest sections, committees, special committees and task forces, representatives, and Washington affairs office 2001-2002
An Ounce of prevention:Integrated disaster planning for archives, libraries and record centres. 2nd ed. Read more about An Ounce of prevention:Integrated disaster planning for archives, libraries and record centres. 2nd ed.
Public internet access in libraries and information services Read more about Public internet access in libraries and information services
Customer service breeds success at a firm library Read more about Customer service breeds success at a firm library
Managing records: a handbook of principles and practice Read more about Managing records: a handbook of principles and practice
It’s all in your imagination: how to create a public relations display Read more about It’s all in your imagination: how to create a public relations display
Building a successful customer service culture Read more about Building a successful customer service culture
