social housing

Homes & Communities Agency

The Homes & Communities Agency (HCA) is a non-departmental public body that regulates social housing in England and develops communities by making available housing and business premises. Its website has details of funding for first time buyers and information about business development incentives. There are sections on regulatory work performed by the HCA, land development opportunities, and sustainability with regards to property. The Documents section includes HCA publications, statistics and information about consultations.

Ombudsman Says

The Ombudsman Says website is a joint initiative of HouseMark and the ombudsman schemes dealing with housing issues: the Housing Ombudsman Service; Local Government Ombudsman; Public Services Ombudsman for Wales and the Scottish Public Services Ombudsman. The site provides free access to case digests for the housing sector. Case digests can be browsed by ombudsman service, topic or type of tenure. Topics include tenancy management, adaptations, anti-social behaviour, housing benefit, repairs and rent and service charges. The cases can also be searched by keyword.

Housing Ombudsman Service

The Housing Ombudsman Service provides an independent service for dealing with complaints made against landlords and housing agents in England, including complaints against social landlords and housing associations. Its website provides information on the work of the Ombudsman and guidance on making a complaint. It also has a link to a selection of case digests and a register of social landlords in England.

Social Housing Law Association

Website of the Social Housing Law Association (SHLA), an organisation representing social housing professionals, solicitors and barristers in the UK. The aim of the SHLA is to provide a forum for the discussion of ideas, the exchange of information and training for members. The site gives details of meetings and events, news items, discussion documents and information on how to join. Parts of the site are available to members only.

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